We've helped clients prepare for, respond to and navigate every one of the complex, sensitive public relations challenges listed here (left), and many more.
What matters most in crisis management is speed, experience and ability. These are the strengths that SilversJacobson brings to your situation, working closely with the company's lawyers, executive team, communications department, public relations agency and others in the mix.
We know crisis management and communications from all the angles:
The changing dynamics of reputation risk and crisis management.
Establishing response, containment and damage control strategies.
Publicly apologizing too early, too late or not at all.
What really motivates if and how news media cover your bad news situation.
How to work with lawyers to minimize additional liability while maintaining credibility.
The role of cognitive dissonance between brand image and negative exposure.
How to communicate with and guide employees.
The role of your marketing publicity and community relations agency.
The self-perpetuating relationship between news and social media.
How government agencies handle communications, including leaking information.
